Key Takeaways:

  • How am I flowing value to my customer?
  • Talking about their experience in that change
  • Maintaining consistency over time = true transformation
  • Speaks to the permanence of transformation
  • Do I trust my team? If I haven’t before than I should now
  • The real transformation, the successful transformation starts with transforming the people inside the organization

Open Office Hours Every First Friday

Have questions? Ask an Expert on the 1st Friday of every month, from noon-1pm EST. Bring your real world organizational transformation challenges to us, and get practical advice from one of our Guides.

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